
1. Accountability- Automatically keep track of software
and hardware in a central database
2. Efficiency- Eliminate repetitive tasks
3. Flexibility- Remote control any device from
virtually anywhere
4. Productivity- Proactively schedule scripts, making
it easier to run maintenance when the window for downtime is small
5. Performance- Restrict access to applications which
could tie up bandwidth
6. Response- Quickly prioritize and handle any
issues with a central help desk system
7. Simplicity- Deploy approved software updates and
upgrades remotely, with a click of a button
8. Dependability- Increased uptime on critical servers
and applications
9. Reliability- Manage backups and restores
automatically and remotely
10. Security– monitor and manage antivirus and
antispyware updates and scans
