Create a Trouble Ticket

Subject: *
Routes Your Ticket
E-mail Address: *
Must Be Company Email
Where is the computer/device? *
What is a detailed description of the error? *
What are the best times to access this equipment? *
What is your computer name? **Hint: Hover your mouse over the HITECH icon in the lower right.**
* Required 

Steps to create ticket

1.  Select the appropriate Subject (**This is important because it routes your ticket to the proper resources and ensures the fastest resolutions)

2.  Enter your COMPANY email address

3.  Fill in the rest of the blanks with as much DETAIL as possible

4.  Click 'Submit Ticket'

5.  You should see a confirmation page, and receive an email with your ticket number.